Castle Privacy Policy
At Castle, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or use our services, including our website, mobile applications, and other products and services (collectively referred to as “Castle Services”).
By using Castle Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please refrain from using our services.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: When you use our services, you may provide us with personal information such as your name, email address, phone number, billing information, and any other data necessary to facilitate our service.
- Usage Data: We automatically collect information about how you access and use Castle Services. This may include your IP address, browser type, device type, location data, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect usage information. You can control cookies through your browser settings, though disabling cookies may affect your user experience.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide and maintain our services
- To communicate with you, including sending updates, marketing materials, and customer support
- To personalize your experience and improve the functionality of our services
- To ensure the security and integrity of our website and services
- To comply with legal obligations and resolve disputes
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, hosting, and marketing.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Security
We employ reasonable security measures to protect your information, but no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving promotional communications from us at any time.
To exercise these rights, please contact us using the contact details provided below.
6. Children’s Privacy
Castle Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take appropriate steps to delete the information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top. Please review this Privacy Policy periodically for any updates.